Are you in need of a cleaner business? You don’t want to ask your existing employees to take time away from their responsibilities to clean bathrooms or hallways. Outsourcing this responsibility to professional cleaners is the best way to go.
But how do you hire the right company for the job? Read on to learn what you should consider when choosing a janitorial staffing agency!
1. Cleaning Offerings
If you need bathrooms cleaned daily and carpets steam-cleaned annually, you want to be sure you’re hiring a company that offers those services. Ask upfront about the services that a company can complete to be certain they align with your expectations.
Perhaps you want a company that can do daily light cleanings. Tasks may include emptying trash, wiping down keyboards, and light sweeping.
But you may need them to do monthly cleanings that are more time-intensive. Tasks could include mopping floors, wiping windows, and cleaning baseboards. Be certain that the janitorial services you hire have the right equipment and availability to do the jobs you want!
2. Experience
Choose a cleaning company that has several years of experience under their belt. You may save some money going with a new company, but they might lack the professionalism to do the job well. You want a company that has the experience to clean efficiently and tackle every job with quality.
Further, all cleaners should have passed background checks. And they should wear uniforms and badges when they are cleaning your building. This is particularly important if they are cleaning during normal business hours.
For cleaning services that come after hours, they should follow the proper protocol to safely enter and leave the building. You should know exactly how many cleaners will be in your building at any time. An experienced company will complete their cleaning without disrupting your business operations.
3. Reputation
Before engaging in a long-term contract with professional cleaners, you want to know that they have a positive track record. Hiring cleaning services with poor reviews, for example, can set you up for frustration later. That’s why you’ll want to ask for referrals and check reviews online before hiring anyone.
Working with janitorial staffing agencies can be a good first step in the hiring process. They can vouch for the reputation of potential cleaning services. And they’ll work with you to ensure you have the most qualified people for the job.
4. Location
It’s always wise to go with a local company. That way, you can get ahold of them more easily, and you won’t need to pay extra for travel costs. A local staffing agency can help ensure that you’re choosing a cleaning company that is within a reasonable distance.
Additionally, if you need a cleaning company to do a special cleaning for an event, you’ll have an easier time reserving their services if they are local. Likewise, local companies may be able to help with last-minute needs more easily.
5. Flexibility
When you think about your business’s operations, you may need janitorial services with some scheduling flexibility. For instance, perhaps you want professional cleaners to come in during the early morning hours. You also may need them to come in on weekends occasionally.
It’s important to find janitorial services willing to accommodate your needs. Companies unwilling to work around business events or meetings are ones to avoid.
6. Cleaning Products
It’s wise to ask a potential cleaning company about the products they’ll be using. You may prefer that a company is using eco-friendly products, for instance. A good company will meet that request.
Cleaning companies should use high-quality disinfectants in areas where germs and bacteria tend to flourish, like doorknobs and sinks. Similarly, they should dispose of soiled rags safely.
A good company will be able to tell you what products they use on given surfaces. And they should have Material Data Safety Sheets – and employees knowledgeable about the products. In other words, cleaners should know how cleaning products interact to avoid causing dangerous reactions.
7. Licensing and Insurance
It’s always fair to confirm that a company is licensed and insured. The last thing you want to do is hire a company that lacks these important forms of protection. Licensing means that the company has the appropriate credentials to do business in the first place.
Insurance coverage is important when a worker is on the job. If a worker is injured while cleaning your property, you could be liable for medical fees if they are not insured by their company. Ask for proof that your chosen janitorial services have these credentials.
8. Costs
A reputable company will be transparent about costs. You don’t want to be blindsided by a bill with hidden fees when you commit to a cleaning company. Ask about all fees that factor into a bill, and understand how the company accepts payments.
Some cleaning companies may offer packages if you agree to a long-term contract. Any contract you sign should indicate what will be cleaned and when.
Some companies may charge you according to your building’s size and the scope of cleaning needs. Others may charge by the hour. Don’t be afraid to negotiate, either, to get the best price for your business.
9. Processes
Ultimately, you want to hire a company that’s organized and professional. Ask them how they approach each cleaning session. They should have a checklist list and calendar to ensure that they’re addressing everything promptly.
A professional company should be diligent about communicating with you, too. If they notice any issues to address or change their policies, they should communicate these to you. They also should send invoices and itemized lists showing what they do each month.
Hire the Best Janitorial Staffing Agency
A good janitorial staffing agency can keep your business looking its best. Be clear on costs and choose a janitorial company that can work around your needs. A good company will be able to tackle any cleaning task with the right products.
When you need help finding the best janitorial or maintenance teams, Defender has the solutions. We have lots of experience working with companies to provide security, cleaning, and facility management services. Contact Defender today to learn more about how we can help you!